Warranty Information

Our Commitment to Quality and Your Peace of Mind

Invest with Confidence

At Best Garage Flooring, we stand firmly behind the quality of our products and installation services. We use premium materials and adhere to meticulous installation standards to ensure your garage floor looks fantastic and performs reliably for years to come. Our warranty reflects this commitment.

15-Year Limited Polyaspartic Coating Warranty

Our premium polyaspartic floor coating systems installed by certified Best Garage Flooring technicians in residential garages come with an industry-leading **15-Year Limited Warranty** against specific defects under normal use conditions.

What IS Typically Covered:

  • Defects in materials provided by Best Garage Flooring.
  • Workmanship errors during installation by our team.
  • Peeling or delamination from the properly prepared concrete substrate.
  • Blistering caused by material or installation defects (excluding moisture-related issues from the substrate).

What is NOT Typically Covered (Exclusions):

  • Damage from Moisture Vapor Transmission (MVT) or hydrostatic pressure originating beneath or within the concrete slab.
  • Failure of the underlying concrete substrate (cracking, shifting, settling).
  • Damage due to physical abuse, negligence, impacts, or scraping.
  • Damage from improper maintenance or use of harsh, non-recommended chemicals.
  • Staining from chemicals, tires, or other external sources (though our coatings are highly resistant).
  • Damage from natural disasters, fire, or flooding.
  • Alterations or repairs made by anyone other than authorized Best Garage Flooring personnel.
  • Issues related to pre-existing conditions of the concrete that were not addressable through standard preparation.
  • Normal wear and tear, including minor gloss reduction over time.

How to Make a Warranty Claim

If you believe you have an issue covered under our warranty, please follow these steps:

  1. Contact Us Promptly: Notify Best Garage Flooring as soon as the issue is discovered. Reach us by phone at (404) 219-2263 or email at Contact@best-garageflooring.com.
  2. Provide Information: Please provide your name, address, approximate installation date, and a clear description of the problem. Photos of the affected area are highly encouraged and help expedite the process.
  3. Proof of Purchase: We may require a copy of your original invoice or project agreement.
  4. Inspection: We will schedule a time to inspect the issue to determine the cause and whether it falls under the warranty terms.
  5. Resolution: If the issue is determined to be a covered warranty defect, Best Garage Flooring will, at its discretion, repair or replace the affected portion of the coating system according to the terms of the official warranty document.

Please Note: This page provides a general summary of our warranty commitment for informational purposes only. The complete, official terms, conditions, limitations, and exclusions are detailed in the specific warranty document provided to you upon completion of your project. That document supersedes any information presented here. Please retain your official warranty document for your records.

Questions About Our Warranty?

We're happy to answer any questions you have about our warranty coverage or our garage enhancement services.

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